Provider:	AKH Inc.
Commercial Supporter:	Convatec
Release Date:	08/01/2008
Expiration Date:	07/31/2011
System Requirements:	Adobe Acrobat Reader Flash Player Plugin Mac OS 10.2.8 Safari Flash Plug-in Player 8 Check my Flash version
Description: Chronic non-healing wounds are a serious health concern for an estimated four million people each year in the U.S. They are increasingly common in our aging population and affect 14%-23% of patients, depending on the healthcare setting. Associated costs exceed 10 billion dollars annually and are responsible for significant human suffering and even loss of life. Individuals at risk include older adults who live with chronic illness, malnutrition, and limited mobility; those with compromised vascular/neuropathic status and virtually anyone who is recovering from major trauma, surgical insult or catastrophic medical illness. Diabetic foot ulcers are a leading cause of morbidity and hospitalization among patients with diabetes. These wounds frequently are associated with limb loss and are clinically challenging to treat. Healthcare professionals are increasingly involved with and caring for individuals affected by non-intact skin complicated by these types of underlying pathology that lead to ulceration, infection or both. Nurses and pharmacists are among those healthcare professionals who need access to current care guidelines, product and educational information that promote prevention, enhance early recognition, and demonstrate effective treatment so as to offer an integrated approach to provide the patient with a wound the best possible outcome.

Provider:	AKH Inc.
Release Date:	04/01/2009
Expiration Date:	04/30/2011
System Requirements:	Adobe Acrobat Reader Macintosh OS X v 10.2 or higher Safari
Description: Asthma is one of the most common chronic diseases in the United States and it is associated with significant morbidity, mortality and expense. The disease can substantially interfere with an individual's daily activities and is responsible for missed school and work, clinic and emergency department visits, and almost a half-million hospitalizations each year. Associated costs approach $20 billion annually. Currently therapies directed at the disease's primary components, inflammation and hyperresponsiveness, are available and able to improve disease control and improve patients' quality of life when appropriately utilized. Additionally, the morbidity and mortality of asthma can be positively impacted through patient education on the factors related to asthma and appropriate medical management. These outcomes are dependent upon health professionals maintaining current knowledge of evidence-based guidelines that can be subsequently translated into the care and education of their patients.

Provider:	American Society of Health-System Pharmacists
Commercial Supporter:	sanofi-aventis U.S.
Release Date:	08/01/2009
Expiration Date:	06/30/2012
System Requirements:	Adobe Acrobat Reader Mac OS 10.2.8 Safari
Description: Atrial fibrillation (AF), a common age-related arrhythmia, is a major public health problem in the United States. The first article in this supplement describes trends in the prevalence and incidence of AF in the United States and the etiology of, risk factors for, complications of, and economic burden of AF. The second article in this supplement describes the 3 primary goals of pharmacotherapy in patients with AF and compares and contrasts the efficacy and safety of established and investigational drug therapies for AF. In the third article, key pharmacoeconomic considerations in managing AF are discussed. Patient cases are used in all 3 articles to illustrate the practical application of concepts to specific patient scenarios. ACPE Number: 204-000-09-406-H01 This supplement was funded by an educational grant from sanofi-aventis U.S.

Provider:	American Association of Diabetes Educators
Commercial Supporter:	Novo Nordisk Inc.
Release Date:	06/17/2010
Expiration Date:	06/17/2012
System Requirements:	Adobe Acrobat Reader Macintosh OS X v 10.2 or higher Flash Plug-in Player 9 Check my Flash version Internet Explorer 7.0 or greater Safari 4.0 Firefox 3.6 Windows XP SP3
Description: Avoiding Medication Errors with Insulin Therapy is a knowledge-based program for pharmacists and nurses. The activity will explore the history of errors associated with insulin therapy and review the frequency with which they occur. Participants will learn how medication errors are generally multifactorial in nature and how medication systems contribute to these errors. Specific examples of actual medication errors will be provided to show when and how errors may occur. This activity will provide participants with recommendations about how to prevent errors associated with insulin therapy. ACPE Universal Program Number: 0069-9999-10-140-H05-P & ACPE# 0069-9999-10-140-H05-T This program is supported by an educational grant from Novo Nordisk Inc.

Provider:	National Community Pharmacists Association
Release Date:	10/05/2009
Expiration Date:	10/05/2012
System Requirements:	Adobe Acrobat Reader Mac OS 10.2.8 Safari
Description: All other things being equal, customers will make purchases at your pharmacy regardless of how well they are served. However, their loyalty to your pharmacy and the frequency of their visits is forever affected by even one unsatisfactory experience. Customers who are left unimpressed by their experience are less likely to return, and when they do return they tend to purchase fewer items. You and your staff have the ability to influence customers' shopping habits simply by the manner in which you conduct yourselves. This training module lays the groundwork for providing customer service excellence at your pharmacy. You will learn the typical qualities of staff members who provide good service. You will be guided how to communicate your expectations to your staff. You will also learn how to create a basic training guideline that can be used to orient new and existing staff to your pharmacy's "way of doing business." This information will prepare you to recruit and train the staff your pharmacy needs to succeed. The skills presented in this module are aimed primarily at front-end staff: clerks, merchandisers, sales assistants, and others. Pharmacy technicians and staff pharmacists require a specialized set of skills that goes beyond this module's focus. Customer service excellence, however, occurs (or does not occur) in every pharmacy department, no matter the job title. We recommend that you share your training guidelines with every member of your staff to ensure a common understanding and shared purpose.